Zuckerberg left rivals fearing ‘the wrath of Mark’, Facebook lawsuit claims

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Mark Zuckerberg threatened ‘ominous ramifications’ to Instagram if it did not team up with Facebook, leaving his competitors fearing the ‘wrath of Mark’, according to the lawsuit which aims to break up his social media empire. 

Backed by 46 states and a federal agency, the legal filing sets out 123 pages of evidence against Facebook and accuses it of a ‘buy-or-bury strategy’ to maintain what it claims is an illegal monopoly. 

The lawsuit cites numerous emails among Facebook staff and gives many accounts of conversations involving Zuckerberg, who allegedly once remarked: ‘One thing about startups is you can often acquire them’.   

On other occasions he indicated that buying up rivals would ‘enable Facebook to ‘build a competitive moat’ or ‘neutralize a competitor’, the lawsuit says. 

Facebook has vowed to contest the lawsuit, calling it ‘revisionist history’ which ignores the fact that the sale of Instagram and WhatsApp was approved by regulators years ago. 

Here are some of the allegations:

Early years: Facebook ‘hones its tactics to avoid competition’ 

Facebook enjoyed meteoric early growth by out-competing other websites such as Myspace. But Zuckerberg and his colleagues had already ‘honed some tactics’ to ‘extinguish or impede’ their rivals, the lawsuit claims. 

In 2009, Facebook made an ‘aggressive overture’ to FriendFeed, an aggregator which pulled together content from various social media sites. Fearing that Twitter was about to acquire the company, Facebook bought it out. 

One Facebook employee who had described FriendFeed as ‘the company I fear most’ expressed the sentiment in an email that ‘we can just buy them’.   

In 2010, Facebook bought a Malaysian company called Octazen which provided contact details for potential users. 

Facebook was already licensing the company’s services, but when it turned out Twitter was doing the same, attention turned to how Facebook could ‘deprive rivals and potential rivals of this important resource’, the lawsuit claims. 

A Facebook executive said that ‘an acquisition could be interesting if for a few million we could slow some competitors down for a quarter or so’. Once Facebook bought the firm, it ‘terminated all third-party access to Octazen’. 

‘The wrath of Mark’: Zuckerberg buys out ‘really scary’ Instagram  

The lawsuit says that Facebook ‘increasingly took anticompetitive steps to maintain its monopoly’ from about 2012, after it had seen off the short-lived threat from Google Plus. 

By this time, Facebook bosses were becoming ‘frightened’ at how other firms were moving ahead in the mobile world, it is claimed. Zuckerberg said it was ‘really scary’ that Facebook was ‘very behind’ Instagram, telling colleagues they ‘might want to consider paying a lot of money’ for it.

Asked by his chief financial officer about the motivations for the buyout, Zuckerberg said it was a mixture of wanting to ‘neutralize a potential competitor’ and ‘integrate their products with ours in order to improve our service’.  

Instagram’s CEO Kevin Systrom apparently feared that Zuckerberg would ‘go into destroy mode’ if he refused the deal, adding: ‘I don’t think we’ll ever escape the wrath of Mark… it just depends how long we avoid it’. 

According to the lawsuit, Zuckerberg ‘made it clear to Systrom that there would be ominous ramifications if Instagram did not partner with Facebook’. 

‘Of course, at the same time we’re developing our own photos strategy, so how we engage now will determine how much we’re partners vs. competitors down the line,’ Zuckerberg apparently said. 

In April 2012, Facebook bought out Instagram for $1billion, allowing it to discontinue its own Facebook Camera app. 

‘Rather than responding to the threat with innovative product development, Facebook simply eliminated Instagram through acquisition,’ the lawsuit charges. 

WhatsApp is bought out for a massive $19billion fee that ‘shocked and surprised’ Facebook staff 

Facebook faced a ‘unique threat’ to its monopoly from the rise of online messaging services which allowed people to avoid SMS charges and exchange better-quality pictures, the lawsuit says. 

By 2013, WhatsApp had surpassed Facebook Messenger with 12.2billion messages sent on the platform every day. 

One Facebook executive allegedly said they were ‘super-paranoid’ about the threat from WhatsApp, while Zuckerberg believed it ‘had the potential to enter Facebook’s core market and erode its monopoly power’. 

When Facebook bought out WhatsApp for $19billion in 2014, there was said to be ‘shock and surprise’ among Facebook’s own staff at how much they had paid.  

The ‘only rationale’ for this, the lawsuit claims, was the ‘elimination of a potential competitor poised to mount a major challenge to Facebook’s monopoly’. 

Once the buyout was complete, Facebook changed WhatsApp’s terms of service and privacy policy by combining user data with its other products. 

This led to a reduction of consumer choice by ‘eliminating a viable, competitive, privacy-focused option,’ it is alleged. 

Buying firms and shutting them down to ‘keep them out of reach of rivals’

In 2012, Facebook bought out Glancee, a ‘social discovery’ app which helped its users to meet people with similar interests in their area. 

Facebook ‘acquired Glancee and simultaneously shut the app down, terminating services to Glancee’s 50,000 users,’ the lawsuit says. 

In a similar case, Facebook bought out the music video app EyeGroove in 2016 ‘upon learning that Twitter and Snapchat were interested’, then shut it down. 

All of this served to ‘extinguish competitive threats’ and keep the apps ‘out of the reach of another firm that could develop the asset,’ the lawsuit claims. 

‘The result is less competition, less investment, less innovation, and fewer choices for users and advertisers,’ it says.  

Facebook ‘flexes its muscles’ against Vine within hours of its launch 

In some cases, instead of buying out its rivals, Facebook ‘turned to an arsenal of exclusionary tactics’ to maintain its monopoly, it is alleged. 

One of these cases involved Vine, the six-second video app which was acquired by Twitter before it was launched to the public. 

Within hours of the official launch, Facebook executives were already discussing plans to ‘flex its muscles’ against Twitter, the lawsuit says. 

Facebook executive Justin Osofsky described how the app initially allowed people to find fellow Vine users that they were friends with on Facebook. 

‘Unless anyone raises objections, we will shut down their friends API access today,’ Osofsky said. 

‘Yup, go for it,’ Zuckerberg is said to have replied ‘decisively’. 

How Facebook ‘abused its control’ of the Find Friends feature to ‘hurt potential rivals’ 

In its early years, Facebook developed tools that allowed other apps to install a Facebook ‘like’ button, a Find Friends feature and other tools on their own sites. 

The lawsuit claims that Facebook has used this as a ‘tool to monitor, leverage, and harm’ potential rivals by stripping them of access to these features. 

This allows Facebook to ‘degrade’ potential rivals by denying them access – stopping users from ‘bringing their friend list’ to a new app, and creating a ‘sudden loss of functionality’ which made rival apps appear ‘buggy’, it is claimed. 

In 2011, Facebook moved to stop ‘competing social platforms’ from using its tools, helping it to fend off the threat from Google Plus. 

The Vine manoeuvre was one example of this, according to the lawsuit, which also accuses Facebook of cutting off Path’s access to the Find Friends feature because it saw the messaging service as a ‘potential substitute for Facebook’. 

All of this meant that ‘Facebook abused its control of [these features] to hurt potential rivals at users’ expense,’ the lawsuit alleges. 

Doomsday for Facebook: FTC and 46 states launch massive lawsuit against social media group for predatory and monopolistic behaviour that could force it to sell Instagram and WhatsApp 

Facebook could be forced to sell off Instagram and WhatsApp under a massive lawsuit backed by 46 US states which accuses the social media giant of running an illegal monopoly. 

The two claims filed on Wednesday, one spearheaded by New York Attorney General Letitia James and the other by federal regulators, accuse Facebook of illegally acquiring its competitors in a ‘predatory’ manner in order to dominate the market.  

‘For nearly a decade, Facebook has used its dominance and monopoly power to crush smaller rivals, snuff out competition, all at the expense of everyday users,’ said James. 

‘Facebook targets competitors with a ‘buy or bury’ approach: if they refuse to be bought out, Facebook tries to squeeze every bit of oxygen out of the room for these companies,’ her office said.  

The coalition of 46 states, Washington DC and Guam has called on judges to rule that Facebook’s acquisition of WhatsApp and Instagram were illegal. 

The Federal Trade Commission filed its own lawsuit, accusing Facebook of ‘squelching’ the threat from WhatsApp and Instagram – an attitude reflected in a 2008 email by Zuckerberg which said ‘it is better to buy than compete’. 

The action by both Democratic and Republican officials highlights the growing political consensus to hold Big Tech accountable, and comes weeks after the Department of Justice launched a suit against Google which accused the $1trillion firm of using its market power to fend off rivals. 

Facebook boss Mark Zuckerberg and Twitter chief Jack Dorsey were both hauled in for a highly-politicised Senate hearing last month, and Donald Trump has feuded with both firms over alleged bias and the fact-checking of his posts.    

The federal lawsuit comes just weeks before Trump leaves office to be replaced by Joe Biden, who was less combative about Big Tech during the campaign.  

In a statement to DailyMail.com, Facebook’s general counsel Jennifer Newstead blasted the litigation, calling it ‘revisionist history.’

‘Antitrust laws exist to protect consumers and promote innovation, not to punish successful businesses,’ she said. ‘Instagram and WhatsApp became the incredible products they are today because Facebook invested billions of dollars, and years of innovation and expertise, to develop new features and better experiences for the millions who enjoy those products.’   

Facebook’s share price fell during the day on Wednesday as news of the impending lawsuit trickled out, and opened down again on Thursday. 

Newstead, the Facebook lawyer, vowed the company would vigorously defend against the lawsuits, and pointed out that the acquisitions of Instagram and WhatsApp had been cleared by the FTC at the time they were consummated.

‘The government now wants a do-over, sending a chilling warning to American business that no sale is ever final,’ she said. 

The FTC suit was filed in coordination with James and the other state attorneys general. Attorneys general from Alabama, Georgia, South Carolina and South Dakota did not join the lawsuit. 

‘For nearly a decade, Facebook has used its dominance and monopoly power to crush smaller rivals and snuff out competition, all at the expense of everyday users,’ said New York Attorney General James, a Democrat. 

‘Instead of competing on the merits, Facebook used its power to suppress competition so it could take advantage of users and make billions by converting personal data into a cash cow,’ she said.  

Facebook’s two most utilized strategies were to acquire smaller rivals and potential rivals before they could threaten Facebook’s dominance and to ‘suffocate and squash’ third-party developers that Facebook invited to utilize its platform, the AG’s office said.  

The bipartisan backing marks a rare moment of agreement between the Trump administration and Democrats, some of whom have advocated breaking up both Google and Facebook. 

Trump has also demanded that Congress repeal the so-called Section 230 protections which shield Twitter and Facebook from content liability. 

His demands are a battle cry for conservatives who say they are treated unfairly by Twitter and Facebook, which have both added warning labels to misleading statements by the president and others.

White House press secretary Kayleigh McEnany warned last week that the president might veto a defense bill unless Congress repeals Section 230. 

‘Twitter has become a publisher, choosing to fact-check content,’ she said. ‘And when you’re a publisher, there are certain responsibilities with that and you should not be immune from liability.’ 

The FTC’s 53-page lawsuit is also seeking to break up Facebook.

The agency’s five commissioners currently include three Republicans and two Democrats. Two of the three Republicans, Noah Phillips and Christine Wilson, voted against the Facebook lawsuit. 

‘Facebook’s actions to entrench and maintain its monopoly deny consumers the benefits of competition,’ said Ian Conner, director of the FTC’s Bureau of Competition in a statement.

‘Our aim is to roll back Facebook’s anticompetitive conduct and restore competition so that innovation and free competition can thrive,’ he added. 

The FTC’s filing makes similar accusations to the states’ lawsuit, focusing on the sales of WhatsApp and Instagram as well as Facebook’s ‘anticompetitive’ use of functions such as Find Friends and the ‘like’ button. 

Facebook’s purchase of Instagram came as it was ‘struggling to provide a strong user experience’ on smartphones, having been designed for desktops. 

Zuckerberg warned that ‘we need to track this closely’, according to the lawsuit, while other executives ‘watched Instagram’s emergence with mounting anxiety’. 

The lawsuit says Zuckerberg acknowledged wanting to ‘neutralize a potential competitor’, saying it would be hard for another rival to match Instagram’s success.  

Facebook eventually bought Instagram for $1billion, paying a ‘premium’ to reflect the ‘significant threat that Instagram posed to Facebook’s monopoly’. 

‘By acquiring Instagram, Facebook neutralized Instagram as an independent competitor to Facebook,’ the lawsuit says.  

On the Instagram acquisition, the states’ suit alleges that Zuckerberg admitted, in early 2012, that Facebook was ‘very behind’ Instagram and a better strategy would be ‘to consider paying a lot of money’ for the photo-sharing app in an effort to ‘neutralize a potential competitor.’ 

Facebook acquired Instagram for $1 billion, despite the company having no revenue and valuing itself at only $500 million, according to the complaint.

Zuckerberg offered Instagram’s owners double the valuation that Instagram came up with even though Zuckerberg previously told a Facebook investor that the initial $500 million value as ‘crazy,’ the complaint states. 

‘A significant portion of the purchase price was a premium paid to remove a competitive threat from the market,’ the complaint says of the Instagram acquisition.

The lawsuit also focuses on Facebook’s purchase of WhatsApp in 2014, which at the time was the largest acquisition of a venture-backed startup ever. 

The suit alleges that Facebook feared WhatsApp, a messaging service with some 400 million global users at the time, would erode its monopoly power.

In 2013, Zuckerberg wrote that WhatsApp or similar products posed ‘the biggest competitive threat we face as a business,’ according to the complaint. 

The whopping $19 billion price tag that Facebook paid for WhatsApp was well above the price Zuckerberg had recommended just a few months earlier, the lawsuit claims. 

One Facebook employee, while conceding that WhatsApp’s rapid growth made it a valuable company, said the price ‘sounds insane,’ according to the complaint. 

The lawsuits argue that the only rationale for the price of the deal was to eliminate a competitive threat, and accuses Facebook of breaking its promise to regulators that it would not combine user data across the two services.

The suit asks the court to restrain Facebook from making further acquisitions valued at or in excess of $10 million without advance notice to the plaintiff states. 

It also asks the court for ‘any additional relief it determines is appropriate,’ including the divestiture or restructuring of ‘illegally acquired companies.’ 

In separate moves, the Justice Department also sued Google in October, accusing the internet giant of abusing its dominance in online search and advertising.

The suits mark the government’s most significant antitrust actions since its historic case against Microsoft two decades ago, which ended in a settlement.  

Amazon and Apple also have been under investigation in Congress and by federal authorities for alleged anticompetitive conduct.