The retailers which disappeared from the UK High Street in 2020

The beloved retailers which disappeared from the UK High Street in 2020 as a result of the coronavirus pandemic

  • Mothercare was the year’s first major casualty, shutting the doors of its UK stores for good after 59 years 
  • The 139-year-old department store chain Beales opened its doors for the final time in March
  • Shoe retailer Oliver Sweeney shuttered all its stores for good after hiring administrators during the summer 

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High street retailers across the UK started 2020 facing tough conditions as customers increasingly looked towards online competitors, but no-one could have predicted the level of turmoil in store.

The coronavirus pandemic led to temporary closures, social distancing and dwindling tourist numbers, which all weighed on UK towns and cities.

A raft of retailers cut jobs, closed stores and secured restructuring deals to survive. However, for some companies, none of these measures were sufficient to preserve their place on the high street. 

Lots of famous retailers are currently in administration with the fate of their bricks and mortar stores unclear. 

This includes Debenhams, Peacocks, Jaeger, Edinburgh Woollen Mill and the members of Sir Philip Green’s Arcadia Group: Topshop, Dorothy Perkins, Burton and Miss Selfridge. 

Here we list the biggest retailers to disappear from local high streets in 2020…

Mothercare

Mothercare's UK business collapsed with the loss of 2,500 jobs and 79 stores after failing to secure a rescue deal

Mothercare's UK business collapsed with the loss of 2,500 jobs and 79 stores after failing to secure a rescue deal

Mothercare’s UK business collapsed with the loss of 2,500 jobs and 79 stores after failing to secure a rescue deal

Mothercare was founded in 1961 by Selim Zilkha and Sir James Goldsmith, father of Tory politician Zac Goldsmith.

At its peak in 2017 Mothercare had 150 stores across the UK, but this declined to 79 in 2019 as the chain struggled to adapt to tougher conditions on the high street.

The company underwent a Company Voluntary Arrangement (CVA) restructuring in 2018, shutting a raft of branches, but tumbled into administration a year later after failing to turn around its fortunes. 

A number of British stores were kept open as bosses tried to put together a rescue package, but this failed.  

But Covid was the final blow for the health, beauty and baby products chain, which has now shut all 79 UK locations for good after 59 years.

The demise of the retailer, which is run by chairman Clive Whiley, cost 2,500 jobs.    

Mothercare still sells its products in the UK through Boots stores and has a franchise operation overseas, including in Malaysia, Hong Kong and Kuwait.  

Beales

Beales was founded by John Elmes Beale and opened as The Fancy Flair in Bournemouth in 1881.

Eventually it branched out to open another 21 stores across the UK, employing a total of 1,300 staff.

Beales bought up other department store chains including Westgate and Palmers to add to its growing portrolio of shops. 

Beales tumbled into administration at the start of the year, announcing plans to shut 12 of its 23 outlets

Beales tumbled into administration at the start of the year, announcing plans to shut 12 of its 23 outlets

Beales tumbled into administration at the start of the year, announcing plans to shut 12 of its 23 outlets

Beales was founded by John Elmes Beale and opened as The Fancy Flair in Bournemouth in 1881. Pictured is one of its original stores

Beales was founded by John Elmes Beale and opened as The Fancy Flair in Bournemouth in 1881. Pictured is one of its original stores

Beales was founded by John Elmes Beale and opened as The Fancy Flair in Bournemouth in 1881. Pictured is one of its original stores 

Most recently it bought Palmers department store in Great Yarmouth, Norfolk in November 2018.

The company, which is the largest department store in Dorset and one of the UK’s oldest, floated on the London stock exchange in 1995.

But it was returned to private ownership under chief executive Tony Brown in October 2018.

Mr Brown launched a strategy overhaul in early 2019 to revamp the shop and its offering.

But the retail sector – and department store chains in particular – are being hit hard by tough trading conditions and Beales went into administration in January 2020.

The company employed approximately 1,050 people before announcing its first closures.

However, the coronavirus crisis speeded its demise, with the group shutting its final stores weeks earlier than planned after the outbreak meant sales took a nosedive.

TM Lewin

Owners of TM Lewin announced that it would switch all sales to the internet in a bid to save the brand in the post-Covid retail environment

Owners of TM Lewin announced that it would switch all sales to the internet in a bid to save the brand in the post-Covid retail environment

Owners of TM Lewin announced that it would switch all sales to the internet in a bid to save the brand in the post-Covid retail environment

Formal menswear sales dived after the pandemic struck, weighing on already troubled retailer TM Lewin.

Early in 2020, the company was bought by Stonebridge Private Equity through its subsidiary Torque Brands.

Just two months later, the new owners revealed plans to close the 122-year-old firm’s entire network of 66 shops, with the loss of around 600 jobs.

The group said it was switching all sales to the internet in a bid to save the brand in the post-Covid retail environment.

Thomas Mayes Lewin opened the first T.M.Lewin store in Jermyn Street, London in 1898. 

Mr Lewin was a pioneer in the shirt industry, responsible for creating the first button down ‘coat-shirt’, a prototype of all modern shirts that exist today, according to a profile on the company’s website. 

Since 1898, the chain sold over 30 million of our iconic T.M.Lewin ‘original’ easy-to-iron shirts, making them among Britain’s favourite shirts. 

Carphone Warehouse

The announcement of Carphone Warehouse's closure in the UK impacted 531 outlets and almost 3,000 workers

The announcement of Carphone Warehouse's closure in the UK impacted 531 outlets and almost 3,000 workers

The announcement of Carphone Warehouse’s closure in the UK impacted 531 outlets and almost 3,000 workers

In March, technology retail giant Dixons Carphone wielded the axe on its Carphone Warehouse chain, closing all of its UK stores.

The move hit 531 outlets across the country and almost 3,000 workers.

However, the group said some 1,800 affected staff would be given new roles elsewhere in the business.

The company’s 70 Carphone Warehouse stores in Ireland remained open and its international operations were unaffected.

However, the move reflected a sharp decline in the Carphone Warehouse brand after its £3.8 billion ‘merger of equals’ with Dixons in 2014.

Cath Kidston

Cath Kidston closed all of its UK stores but announced it had secured new funding to return as an online-only operation

Cath Kidston closed all of its UK stores but announced it had secured new funding to return as an online-only operation

Cath Kidston closed all of its UK stores but announced it had secured new funding to return as an online-only operation 

The retro-inspired retailer began in 1993 as a single store in London selling vintage fabric and finds from car boot stores. 

It tumbled into administration in April after a downturn in profitability, leading to all 60 UK stores being closed with a loss of 900 jobs. 

Months later, it said it had secured new funding from parent company Baring Private Equity Asia to return as an online-only operation.

However, the brand made a small high street comeback earlier this month following the rescue deal.

The group reopened its flagship store in London’s Piccadilly ahead of Christmas, although it said it was an ‘experiential’ store to showcase products it will sell online.

Oasis and Warehouse

The Oasis Warehouse group, which had 92 branches and 437 concessions at department stores, had been owned by failed Icelandic bank Kaupthing

The Oasis Warehouse group, which had 92 branches and 437 concessions at department stores, had been owned by failed Icelandic bank Kaupthing

The Oasis Warehouse group, which had 92 branches and 437 concessions at department stores, had been owned by failed Icelandic bank Kaupthing

More than 1,800 jobs were lost after sister fashion chains Oasis and Warehouse said they would not reopen any of their stores again in April.

The Oasis Warehouse group, which had 92 branches and 437 concessions at department stores, had been owned by failed Icelandic bank Kaupthing.

Administrators for Kaupthing attempted to dispose of the brands in 2017 but held on after failing to secure a buyer.

In 2020, the brands themselves needed administrators and wound up their retail store business after failing to find last-minute suitors.

Nevertheless, the brands have had a new lease of life online after Boohoo bought them to sell through its website later in the year.

Oliver Sweeney

Oliver Sweeney closed its five stores, in London, Manchester and Leeds, but said it would continue to operate online

Oliver Sweeney closed its five stores, in London, Manchester and Leeds, but said it would continue to operate online

Oliver Sweeney closed its five stores, in London, Manchester and Leeds, but said it would continue to operate online

Shoe retailer Oliver Sweeney shuttered all its stores for good after hiring administrators during the summer.

The company closed its five stores, in London, Manchester and Leeds, but said it would continue to operate online.

Chief executive Tim Cooper said he would continue to lead the business, adding that he was ‘disappointed’ about the store closures but was ‘confident’ about shifting the group online.

Evans

Plus-size clothing brand Evans announced that it would not be reopening its five remaining UK stores

Plus-size clothing brand Evans announced that it would not be reopening its five remaining UK stores

Plus-size clothing brand Evans announced that it would not be reopening its five remaining UK stores

Plus-size clothing brand Evans became the first in the Arcadia stable to be bought out of the retail giant’s administration process earlier this month.

However, the group’s £23 million takeover by Australian group City Chic did not include its bricks and mortar business.

As a result, Evans said it would not reopen its five remaining UK stores.

The deal will also raise questions over whether other Arcadia brands, such as Wallis, Burton and Dorothy Perkins, could also have online-only futures and disappear from the high street for good.

Brighthouse 

The rent-to-own store went into administration in March, putting more than 2,000 jobs at risk. 

All 240 stores had to then close due to the Covid lockdown, and it now appears they will not reopen. 

All 240 Brighthouse stores had to then close due to the Covid lockdown, and it now appears they will not reopen

All 240 Brighthouse stores had to then close due to the Covid lockdown, and it now appears they will not reopen

All 240 Brighthouse stores had to then close due to the Covid lockdown, and it now appears they will not reopen

DW Sports

Once one of the leading sports shop brands in the country. Formed in 2009 and owned by former footballer turned chairman Dave Whelan, DW fell into administration in August.

Once one of the leading sports shop brands in the country. Formed in 2009 and owned by former footballer turned chairman Dave Whelan, DW fell into administration in August

Once one of the leading sports shop brands in the country. Formed in 2009 and owned by former footballer turned chairman Dave Whelan, DW fell into administration in August

Once one of the leading sports shop brands in the country. Formed in 2009 and owned by former footballer turned chairman Dave Whelan, DW fell into administration in August

Announcing its administration, the company said its income had been hit by the Government enforced closure of its gyms and stores during the Covid pandemic.

DW Sports operated 73 gyms and 75 retail sites across the UK and employed more than 1,700 people.

Shortly after the administration announcement was made, Dave Whelan’s long time rival Mike Ashley’s Fraser Group would buy 46 leisure clubs and 31 retail outlets from DW Sports Fitness for £37m, but would not be using the firm’s brand name. 

The move saved more than 900 jobs.

J Crew 

Perhaps best known in America, where it is reportedly one of Michelle Obama’s favourite brands, J Crew had six stores in the UK.

Perhaps best known in America, where it is reportedly one of Michelle Obama's favourite brands, J Crew had six stores in the UK

Perhaps best known in America, where it is reportedly one of Michelle Obama's favourite brands, J Crew had six stores in the UK

Perhaps best known in America, where it is reportedly one of Michelle Obama’s favourite brands, J Crew had six stores in the UK

The ‘preppy’ clothes retailer decided earlier this year to close all of its six stores. Its employees were made redundant in the closures.

The UK company was liquidated, but its American parent company continues trading as normal. 

Feather and Black

Award winning bed specialist Feather and Black announced earlier this year that its eight stores would not reopen after lockdown.

Award winning bed specialist Feather and Black announced earlier this year that its eight stores would not reopen after lockdown

Award winning bed specialist Feather and Black announced earlier this year that its eight stores would not reopen after lockdown

Award winning bed specialist Feather and Black announced earlier this year that its eight stores would not reopen after lockdown

The furniture store was rescued from administration in 2017, having been bought out by Dreams.

But the company has not closed completely, instead moving online.   

Who will be next?

Many retail brands had a tough 2020 and entered insolvency without yet disappearing from our streets for good.

However, retail analysts have predicted that some of these debt-laden companies could fade away soon.

Debenhams is expected to cease trading for its final time in the new year, saying it will shut all its stores by March at the latest unless a remarkable rescue deal is secured.

The company is currently going through liquidation and selling off stock after talks with JD Sports over a potential deal collapsed earlier this month.

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